September 12, 2017
RESCHDULED - Date TBA
While the number and types of reference queries may have changed in recent years, librarians still receive and welcome questions and provide answers to them. At the heart of such conversations, is the familiar reference interview. This workshop will give attendees a chance to explore their own interaction strategies and tactics and refresh their interview skills. It will include an exchange of techniques and an update on current theories in the field.
Professional Development Hours
Roberta (Bobby) Brody is a Professor at the Graduate School of Library and Information Studies at Queens College, CUNY; where she frequently teaches research related courses such as Business Information Sources; Humanities and Digital Humanities Resources: and Competitive Intelligence. This semester – Fall 2107 – she is teaching From Manuscripts to Ebooks the basic reference course, Information Sources and Service. Her professional research interests are frequently but not entirely focused on the social construction of information, information structures, and information use. A long time student of art and literature, Bobby has ongoing scholarly interests in literary fiction, contemporary genre literature, and popular culture. Most recently, she has been researching serial storytelling across media. She is both a creator and a collector of artists books and an active collector of commercial pop-up books. Bobby earned her Ph.D. from the School of Communication and Information Studies at Rutgers University and holds both an MLS from Long Island University and an MS from Hofstra University. Before entering the academic world, she worked in business research and competitive intelligence. She is a New Yorker by birth, situation, and inclination.